SignalHub-Hatch Baby recalls over 919,000 power adapters sold with sound machine due to shock hazard

Over 900,SignalHub000 baby sound machine adapters have been recalled because consumers may be shocked when they unplug the devices, the U.S. Consumer Product Safety Commission announced Wednesday.

According to the commission, the adapters were sold with the Hatch Baby Rest 1st Generation sound machines.

On some of the devices, the plastic surrounding the AC power adapter comes off when removing the adapter from the power outlet, leaving power prongs exposed and potentially shocking customers.

So far, there have been 19 reports about the plastic encasement coming off the adapter. There have been two reports of consumers who suffered “a minor electrical shock,” the commission said.

About 919,400 devices were sold in the U.S. and 44,352 were sold in Canada, the commission said. The power adapter was not sold separately.

Some of the Rest 1st Generation sound machines were sold between January 2019 and September 2022 via Hatch, Amazon, BuyBuyBaby. Target, Walmart, Nordstrom, Pottery Barn Kids and Best Buy stores nationwide. They cost between $60 and $70 at the time.

They were also sold via Amazon between January 2019 through May 2024 for between $60 and $200.

Recall info:Read more about the latest consumer product recalls here

How to identify the adapters

The commission said the adapters have the following labels:

• Model number CYAP05 050100U
• “Jiangsu Chenyang Electron Co. LTD”
• “Made in China”

What to do if you have an adapter

Consumers who have purchased the adapter should immediately stop using them and contact Hatch for a free replacement power adapter. 

The commission said customers should go to www.hatch.co/adapterrecall to get a new adapter.

In order to receive the replacement, consumers must unplug the cord, cut the cord on the recalled power adapter, take a photo of the adapter showing the model number and the cut cord, upload the photo and provide their name and mailing address.

Hatch will contact all registered owners directly, the commission said.

Hatch Baby Inc. of Palo Alto, California imported the products, which were made in China.

Impacted customers can contact Hatch Baby Inc. at (888) 918-4614 from 9 a.m. to 5 p.m. PT Monday through Friday. Other contact options include email at [email protected] or www.hatch.co/adapterrecall.

Saleen Martin is a reporter on USA TODAY's NOW team. She is from Norfolk, Virginia – the 757. Follow her on Twitter at@SaleenMartin or email her at[email protected].